From http://www.personal-growth-with-corinne-edwards.com/sales-103-closing-the-deal/
- involves intuition
- Pay attention to your customer's body language. Are their arms crossed across their chest? Are they looking down or away from you? Do you feel resistance? (Yes, you can feel it) Don't even go there. It is not time. Rather ask something like "Talk to me. I seem to be on the wrong track here. Tell me more about what you are looking for. I want you to be happy."
- "The first person to speak loses."
- People want to be heard. No one listens to them.
- When it is done, do not talk about it again. Do not resell it. Don't add any additional selling points.
- There are people you cannot sell. They are lookers, "tire-kickers," or just passing time seeing what is available for their future or it is raining and they have nothing else to do.
- Give your clients your all. Offer only what is the very best for your customers.
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